Privacy Policy & SMS Disclosure – Reflect Details
Effective Date: January 01, 2026
Reflect Details (“we,” “us,” or “our”) is committed to protecting your privacy and complying with all applicable laws governing data protection and automated communications. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or interact with our marketing funnels, advertisements, and services.
By accessing our website or providing your information, you consent to the practices described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Vehicle-related details (for quotes or services)
We may also automatically collect limited technical data such as IP address, browser type, pages visited, and interactions through cookies and tracking technologies.
How We Use Your Information
We use the information we collect to:
- Provide quotes and detailing services
- Schedule appointments and send reminders
- Communicate service updates and promotions
- Improve our website, marketing, and customer experience
- Analyze advertising and funnel performance
- Comply with legal and regulatory obligations
- SMS Messaging & Automated Communications (A2P / 10DLC Compliance)
By submitting your phone number through our website, forms, booking tools, or marketing funnels, you expressly consent to receive automated SMS messages from Reflect Details, including:
- Appointment confirmations and reminders
- Service-related notifications
- Promotional messages and special offers
Message frequency may vary.
Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase.
Opt-Out & Help Instructions
To stop receiving SMS messages, reply STOP to any message
For help, reply HELP or contact us directly
We honor all opt-out requests immediately in compliance with carrier and federal requirements.
Disclosure of Your Information
We do not sell your personal information. We may share your information with trusted third-party service providers who assist in operating our business, including:
- CRM and scheduling software
- Email and SMS communication platforms
- Marketing and analytics providers
These providers are contractually required to safeguard your information and use it only to perform services on our behalf. We may also disclose information if required by law or to protect our rights, safety, or property.
Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies (including Meta and Google tools) to:
- Understand website usage
- Improve advertising relevance
- Measure campaign performance
You may disable cookies through your browser settings, though some features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no data transmission or storage system can be guaranteed 100% secure.
Your Privacy Rights
Depending on your location, you may have rights to access, correct, or request deletion of your personal information.
California residents may have additional rights under the California Consumer Privacy Act (CCPA). Requests may be submitted using the contact information below.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.
Legal Compliance
Reflect Details complies with all applicable laws and regulations, including:
- Telephone Consumer Protection Act (TCPA)
- CAN-SPAM Act
- A2P 10DLC messaging requirements
- Applicable state and federal privacy laws
Contact Information
For questions regarding this Privacy Policy, SMS communications, or your personal data, contact us at: Email: reflectdetails@outlook.com